How bookmakers deal with winning customers
888, an online betting firm, was fined a record £7.8m ($10.3m) in August after more than 7,000 customers who had chosen to ban themselves from their betting accounts were allowed to retain access. Yet away from the regulator’s gaze, bookies often stand accused of the opposite excess: being too prompt to shun winning customers. Successful bettors complain that their accounts get closed down for what are sometimes described as business decisions. Others say their wagers get capped overnight to minuscule amounts. The move may be unpopular with punters, but in most parts of the world it is legal.
This article was first published on The Economist's website. You can read it in full here.